Every engagement starts with a conversation - not a pitch, not a deck, not a proposal. Describe your situation and I'll tell you in the first 15 minutes whether the problem is something I can help with. If it's not, I'll tell you that too.
These are the patterns I see most often. If one of them describes your situation, the conversation will be useful - regardless of whether it leads to an engagement.
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Not every situation is a commercial architecture problem. If the issue is something other than commercial architecture - if it's a product problem, a market problem, or an operational problem - the conversation will still be useful, because I'll tell you that clearly. The 72-hour diagnostic is designed to produce a clear read on what's broken and what it's costing you, regardless of whether it leads to an engagement.